FAQ

RBR Frequently Asked Questions

RBR has prepared some Frequently Asked Questions in an effort to provide some interim support.  If you don't find what you are seeking please contact us to request further assistance.

1 Can I use RS-485 transmission?
2 How do I access the data in Ruskin?
3 I can’t see the type of two channel logger I need. Can you make 2 channel loggers that are not on your list?
4 Is it possible to read real-time data from my logger?
5 Is it possible to use external power with my logger?
6 My logger doesn’t communicate.
7 Ruskin software tells me the logger firmware version isn’t compatible. How can I update my firmware?
8 What is the best pressure transducer for my application?
9 What is the difference between 1000, 2000, XR and XRX series loggers?
10 What is the difference between a DR-1050 and TGR-1050?
11 What is the difference between a TGR-1050, TGR-2050 and TWR-2050?
12 What is the difference between a TR-1050 and TR-1060?
13 What is the maximum cable length for serial transmission?
14 What voltage is required when powering my logger from an external source?
15 When should I use a dissolved oxygen Optode sensor rather than a galvanic dissolved oxygen sensor (Oxyguard)?
16 When the HT vented sensor is calibrated, what value of water density is used?
17 You offer two types of conductivity sensors – why?
18 You offer two types of depth gauges – how do I choose one over the other?
19 You offer two types of DO sensor and two types of Fluorometers. Why and what is the difference between them?
20 Your data sheet mentions USB support is possible - how is this done?